Terms and Conditions

 

Scope of Application

The following terms and conditions apply to all orders via our online shop. Our online shop addresses itself exclusively to consumers.

Consumer is any natural person who concludes a legal transaction for purposes which can be predominantly attributed neither to his commercial nor to his independent professional activity. Unternehmer is a natural or legal person or a rechtsfähige Personengesellschaft, which acts with the conclusion of a legal transaction in the exercise of their commercial or independent professional activity.

Contracting parties, conclusion of contract, possibilities of correction

The purchase contract is concluded with Noel Benz.

By placing the products in the online shop, we make a binding offer to conclude a contract for these articles. You can initially place our products in the shopping cart without obligation and correct your entries at any time before sending your binding order by using the correction aids provided and explained in the order process. The contract is concluded when the products are shipped, i.e. when the shipping label is created and the shipping confirmation is sent to the customer.

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Contract language, contract text storage

The language available for the conclusion of the contract is German.

We store the contract text and send you the order data and our general terms and conditions in text form. For security reasons, the contract text is no longer accessible via the Internet.

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Delivery conditions

We provide free shipping. We deliver only by mail. Pick up of the goods is not possible. 

 

Payment methods

The following payment methods are available to you in our shop:

• Credit Card

• PayPal, PayPal Express

• Sofort via Klarna

• Google Pay

• Apple Pay

• Amazon Pay

• Klarna (purchase on account, hire purchase, bank transfer, credit card)

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Warranty

The statutory warranty rights under Swiss law apply.

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Warranties and Customer Service

Information on any additional warranties and their exact terms and conditions can be found with each product and on special information pages in the online store.

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Customer Service

You can reach our customer service for questions, complaints and claims at: info@provoquewatches.com

 

Choice of law

Swiss law applies.